Core Platform
Included

Collections & Billing

Record what the client owes, track payments received, and monitor outstanding balances and project cashflow.

Who can use it

  • Admin — company-wide Collections, billings, and payments
  • Manager — project-level review where permitted
  • Supervisor / Employee — do not normally manage Collections

Why it matters

  • Separates amounts due from cash received
  • Tracks outstanding balances and collection rate
  • Cashflow visibility without changing project cost

Overview

Keeping billing and payment records separate helps Prospeno show billed amounts, collected amounts, outstanding balances, collection rates, and project cashflow accurately.

Collections does not replace formal accounting or revenue recognition.

Billing vs Payment

Collections separates two important financial events.

Billing

An amount the client is expected to pay.

  • Increases the amount due
  • Does not mean cash has already been received
  • Types may include Progress, Final, Variation, Retention Release, Other

Payment

Cash the company has actually received.

  • Records money received from the client
  • May be applied to an unpaid billing or left unassigned
  • Methods may include Cash, Bank Transfer, Cheque, GCash / Maya, QR Ph, Other

Main workflow

Primary collection actions without full form field lists.

  1. 1

    Record Billing

    Select + Record Billing when the company has issued or recognized an amount the client should pay.

    Save Billing to create the record. A billing increases the amount due.

  2. 2

    Record Payment

    Select + Record Payment when the company has actually received money from the client.

    Where applicable, apply the payment to an unpaid billing.

  3. 3

    Apply Payment

    Link cash received to the related unpaid billing when available.

    A payment may also remain unassigned when no specific billing is selected.

  4. 4

    Review Outstanding

    Use search, filters, and outstanding balances to monitor unpaid or partial collections.

    Inside a Project Command Center, select + Record Collection where available. Project-level recording may be limited to Admins.

Collection metrics

Total Due

Amounts billed or expected from the client.

Collected

Cash already received.

Outstanding

Billed amount minus collected amount.

Collection Rate

How much of the amount due has already been received.

A strong profit position does not always mean healthy cashflow if collections remain low.

At project level, Prospeno may also compare collections with the contract amount.

Billing statuses

  • Status

    Unpaid

    Meaning

    No payment has been applied to the billing

    Financial effect

    Full billed amount remains outstanding

  • Status

    Partially Collected

    Meaning

    A portion has been paid; a balance remains

    Financial effect

    Outstanding amount is reduced but not cleared

  • Status

    Paid

    Meaning

    The billed amount has been fully collected

    Financial effect

    No outstanding balance remains on the billing

Status table

Status wording may vary slightly between the list and detail page. Payment rows represent cash received rather than amounts due.

Cashflow vs Project Profit

Collections (cashflow)

Tracks money owed and money received.

  • Shows how much the client owes
  • Shows how much has already been received
  • Highlights outstanding and follow-up needs
  • Does not reduce labor, expense, or material cost

Project profit

Based on contract value and project costs.

  • Profit is primarily cost- and contract-driven
  • Collections do not directly increase or reduce profit
  • A project may be profitable while still cash-constrained
  • Billings and contract value may differ during execution

How it affects project monitoring

Collections affect project cashflow, not project cost. Recording a payment does not reduce labor, expense, or material cost.

Needs Follow-Up

What Needs Follow-Up highlights

The Needs Follow-Up count highlights records or projects with unpaid or incomplete collection activity.

  • Unpaid billings
  • Partially collected billings
  • Overdue or unresolved balances
  • Projects with weak collection progress

The exact follow-up rules depend on the current billing and collection records.

Important limitations

  • Global Collections access may be restricted to Admins.
  • Project-level recording may also be Admin-only.
  • Collections is a cashflow-tracking workflow, not formal accounting.
  • Billing does not mean payment has been received.
  • Payment records should be entered only after funds are actually received.
  • An unassigned payment may require later review.
  • Status and outstanding values depend on accurate billing-payment relationships.
  • Supervisors and Employees do not normally manage Collections.

Where to find help

Use the ? button in the web application for the current page guide, Getting Started, Module Guides, and Contact Support.

Related links

Jump to the module, marketplace, or broader help resources.

Collections & Billing Guide — Prospeno Docs