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Register at /register, verify your email, then sign in and complete your company profile in Settings. Add company users and provide temporary access when your team is ready—an Admin creates each account, shares a temporary password securely, and the user changes it on first sign-in. Rates and project assignments are completed separately.

An Admin creates each user from Users & Access, assigns a role, and provides a temporary password securely. The user signs in with the company login URL, changes the temporary password on first sign-in, and receives project assignments separately. Prospeno does not send email invitations for new users.

The core platform includes project-profit tracking, projects, assignments, labor and attendance, expenses and receipts, approvals, collections and billing, reports, company access, and the Mobile Field App. Optional modules add more operational workflows.

Start with Resources for quick guides, Documentation for detailed sections, or Getting Started at /docs/getting-started.

Use your company login URL (/c/your-company-slug) or enter your company code on the login page. Your Admin can share the correct link and code.

Use Forgot Company Code and enter the email associated with your account. You will receive recovery instructions if a match is found.

Your company may require email PIN two-factor authentication. Check your inbox for the one-time PIN and enter it on the verification screen. See /docs/guides/security-email-pin for details.

Find your company slug in Settings and share /c/your-company-slug with each user along with their individual credentials created by an Admin.

Yes, when the Custom Branding module is enabled from Module Marketplace at /modules. Until then, companies use the standard Prospeno login with their company code and slug.

Admins and Managers can create and manage projects. Project Assignments connect accountable Admins or Managers, optional Supervisors, and assigned Employees.

No. Supervisors are optional and useful when a site lead should coordinate field execution on an assigned project.

Employees and Supervisors generally see assigned projects in the web app and Mobile Field App. Admins and Managers have broader company visibility according to role.

Field users log attendance from the Mobile Field App or web labor screens where permitted. Admins and Managers can review and approve attendance records.

Approved attendance and labor entries feed project labor cost in profit views. Pending entries do not count as actual cost until approved.

When the Salaries & Payroll module is enabled, approved attendance and payroll settings feed payroll runs. See /docs/modules/salaries-payroll for the full workflow.

No. Attendance and expense submission are separate workflows. You can submit expenses without an active attendance check-in.

Only Admins can approve or reject project and company expenses. Managers may review queues but cannot approve expenses.

Personal Reimbursement is available to all submitters. Company-Paid (company direct payment) is limited to permitted Admin and Manager roles on web and mobile. Released Budget appears only when Budget Releases & Liquidation is enabled and an eligible Budget Release exists for the submitter and project.

No. Released Budget expenses must use a Budget Release assigned to the submitter for the selected project.

Rejected expenses do not become project or company cost. For Released Budget submissions, reserved funds return to the release available balance.

A Budget Release is spendable cash or funds assigned to a recipient. Project budget estimates in Prospeno are planning figures—not automatically spendable releases. Older records may still reference cash advances.

Only after Budget Releases & Liquidation is enabled and the submitter has an eligible Budget Release for the selected project.

Submitted Released Budget expenses reserve available balance until an Admin approves or rejects them. Rejection restores the available amount.

Billing records what the client owes. Collection records what the client has paid. Record billings first, then log collections against each billing to track outstanding balances.

Record downpayments and progress billings per project, then log collections against each billing. Project and billing views show outstanding balances and collection progress.

Admins and Managers with billing access can record billings and collections. Employees see project context only where their role permits.

Open /docs/guides/reference for record statuses, editability, plan-controlled limits, fixed workflow safeguards, and limit-reached behavior.

Active and on-hold projects count toward your plan active-project limit. Completed projects do not count against the active limit.

Completed projects stay available for historical reporting within your plan retained limit. Older completed projects may need to be archived when you reach the limit.

User limits depend on your current plan. Review /pricing or Subscription → Upgrade for the live limits configured for your company.

Yes. Admins can review plan capacity and upgrade from Subscription → Upgrade when the company needs more projects, users, or retained history.

Additional modules are available on eligible paid plans. Free includes the core platform; upgrade to a paid self-serve plan before purchasing operational modules.

Open /docs/guides/billing-troubleshooting for Wallet balance, top-up, subscription, plan-limit, module activation, renewal, cancellation, and entitlement help.

Company Wallet is Prospeno billing credit. It is not project cash, revenue, or profit. Eligible paid plans use wallet balance for subscription and module charges.

Top up manually from Wallet when your balance is low. Module activation, renewal, and subscription charges draw from wallet balance on eligible paid plans.

Admins review the current plan, capacity, and upgrades under Subscription. Pricing details are public at /pricing.

Module enablement or renewal may be blocked until you top up. Check Wallet for balance and recent charges.

Current purchasable operational modules include Materials & Requisition, Budget Releases & Liquidation, Quotation Builder, Kiosk Attendance, Custom Branding, Salaries & Payroll, Office Budget Requests. Additional roadmap modules may appear as coming soon until released.

Open Module Marketplace at /modules, review the module, and enable it on an eligible paid plan with sufficient wallet balance. Enabled modules unlock their workflows immediately for your company.

No. Pro increases plan capacity and support level. Operational modules are purchased and enabled separately.

No. It is an optional paid module. Enable it from Module Marketplace at /modules on an eligible paid plan before creating material requests.

Admins and Managers can approve, price, and fulfill material requests when the module is enabled.

Yes, when the module is enabled and the user has access to the project. Requests follow the same approval workflow as the web app.

Create professional quotations for projects, services, materials, labor, equipment, and custom scopes. Build sections, line items, grouped lots, notes, and client-ready previews inside Prospeno.

No. It is an optional paid module purchased separately on eligible paid plans.

Quotations support up to 10 sections, 300 total line items, and 5 note boxes.

Confirm Salaries & Payroll is enabled, attendance is approved for the payroll period dates, and the employee is included in payroll settings. Pending attendance never enters a payroll run. See /docs/modules/salaries-payroll.

No. Batch Labor posts project labor cost but does not feed Salaries & Payroll runs. Payroll uses approved attendance and payroll settings.

Authorized Admin users manage company payroll settings, create and review runs, approve payroll, and record payment. Managers do not have company-wide payroll administration. Supervisors do not have payroll administration. Employees may view their own finalized payslip where supported. See /docs/modules/salaries-payroll.

Historical payroll runs and payslips remain as finalized records. Future runs use current rates and settings—they do not retroactively rewrite paid payroll.

Outstanding employee cash advances can be applied as payroll deductions during review before finalization. Partial deductions remain on the advance balance until fully settled.

Office Budget Requests requires the module to be enabled on an eligible paid plan and your role must permit the workflow. Confirm Module Marketplace activation and your Admin or Manager access.

Yes. Approved office budget lines create Budget Releases through the Budget Releases & Liquidation module. Enable both workflows for the full request-to-release path.

Office Budget Requests plan and approve operating funds before spending. Company Expenses record overhead costs directly. Use requests when you need approved release amounts first.

Approved lines can generate Budget Releases for controlled spending and later settlement. Track remaining balances and actual spending through the release workflow.

When connectivity drops, the kiosk stores check-ins locally in a queue on the device. Records sync automatically when the connection returns. See /docs/kiosk-attendance-mode.

Kiosk PIN is a short employee PIN for shared kiosk check-in. Email PIN 2FA is an optional account security step after web or mobile sign-in—they are separate controls.

Company Admins enable the module and configure kiosk devices, projects, and employee PIN access from the kiosk management screens.

Queued records upload in the background after connectivity is restored. Admins should keep the kiosk browser or app open until sync completes.

It applies your company logo and approved accent color to the company login page and supported workspace surfaces when the module is active.

Primarily on your dedicated company login page and supported header or branding areas documented in /docs/modules/custom-branding.

Core Prospeno product chrome, system emails, support surfaces, and areas outside the branding module scope remain standard Prospeno branding.

Saved branding settings are retained but no longer apply publicly until the module is active again. The standard Prospeno login experience returns while inactive.

No. The Mobile Field App is the official Expo application for Employees, Supervisors, and Managers. Install the current build provided to your company for field use.

Users see projects they are assigned to. Supervisors may also use team views where enabled. Admins and Managers use the manager app with broader operational visibility.

Core mobile workflows require an online connection to your company workspace. Kiosk Attendance supports a separate offline queue on shared kiosk devices when that module is enabled.

Reports summarize project profit, labor, expenses, collections, and operational activity available to your role. Export supported summaries for management or accountant handoff.

Prospeno focuses on operational project-profit visibility. Enterprise analytics suites are not part of the current core platform.

Each company workspace is isolated by company ID with authenticated access, role-based permissions, server-side validation, and scoped project assignments.

Yes. New accounts must verify email before accessing the application.

Company Admins should deactivate users promptly and review project assignments, releases, and approvals during offboarding.

Open /docs/guides/troubleshooting for the complete decision tree, payroll checks, Budget Release balance guidance, module and Wallet help, and safe escalation steps.

Confirm the correct company login URL or company code, complete email verification, and reset your password if needed. See /docs/guides/account-access-recovery. Contact /docs/support if the issue continues.

Ask your Admin or Manager to confirm project assignment and that the project is active. See /help#projects-assignments and /docs/guides/assignments.

Check plan capacity under /help#plans-capacity and your role permissions under /docs/guides/roles-permissions. Admins manage users from Users & Access.

Only permitted roles can approve or edit sensitive records—for example, only Admins approve expenses. See /docs/guides/roles-permissions and the relevant module guide.

Confirm Salaries & Payroll is enabled at /modules, attendance is approved, and the payroll period includes those dates. See /docs/modules/salaries-payroll.

Review Module Marketplace at /modules for activation, renewal, wallet balance, and dependency requirements. See /help#modules and /docs/guides/module-marketplace.

Wallet top-ups may remain pending until payment confirmation completes. Check Wallet and /help#billing-wallet. Contact /docs/support with your reference if it stays pending.

Review quotation sections, note boxes, and preview settings in Quotation Builder. See /docs/guides/troubleshooting and /docs/modules/quotations, and confirm the module is enabled.